Monday, April 20, 2020

What Is Resume Customer Service?

What Is Resume Customer Service?While many people today know the importance of customer service, perhaps they don't know the name of the thing. In fact, many companies who are hiring now may not even know what the person is doing. If you can give some general information about your resume and how you would use it to get the job then you may just be the one who will get hired!The first thing that you need to do when it comes to resume customer service is to write a sample resume. Take the time to write something that represents what you have done in the past. It could be anything from a simple one-page description to an outline of your entire job history. Regardless of what it is, the information you have to include must be of quality. You need to be able to give good examples of what you have done in the past, and if possible include a list of accomplishments.You must be able to build on the one page resume in order to make the resume customer service stand out. This means that you n eed to give a much more detailed description of your resume. In fact, if you aren't going to include any contact information on your resume, then you might as well forget about it.Something that many people overlook when it comes to resume customer service is that this includes being able to write a cover letter. Your letter is extremely important to your resume because it will be the one that will get you the interview. It is your chance to make a good impression with a potential employer, so it is imperative that you focus on getting the best job opportunity possible!Look at your available career opportunities. You need to find something that is interesting to you, something that you are passionate about, and something that you can really handle. Whether you choose to go into sales or administration, you will need to learn how to write a cover letter so that you can impress the person reading your resume. If you do not have any experience in the field, then this is your chance to prove to them that you can handle this position.After you have written the resume customer service, you must provide a current photo. Most people have the thought that they need to get a picture of themselves in order to showcase what they can do. They see a picture, and they immediately know whether they would be getting the job or not.Now that you have completed the process of building a resume, you must also follow it up with a job application. However, you will not be applying for the same position that you are putting the resume into. Instead, you will be applying for a job for someone else, someone who is applying for the same position. When the person you are applying for gets the application, he or she will make a decision based on the information you provided, your resume, and the resume customer service.

Wednesday, April 15, 2020

27 Common Resume Mistakes That Will Cost You the Interview - ZipJob

27 Common Resume Mistakes That Will Cost You the Interview Spread the loveWith potentially hundreds of other job applicants applying for the same position, your resume needs to be as close to perfect as possible. Your resume is essentially a tool that markets yourself to the potential employers, so your pitch needs to be flawless and effective. Common resume mistakes that could be easily avoided may be costing you the interview.The problem is that most people don’t look forward to writing or updating their resume. How do you know if you’re doing it right?Don’t worry, we’ve got you covered!  Here are the 27 most common resume mistakes to avoid.27 Common Resume Mistakes1. Spelling and grammatical errorsThis is quite possibly the worst mistake you can make on your resume. A survey done by Accountemps showed that over 63% of hiring managers would dismiss a resume with even a few errors.Many rely on Microsoft Word to fix their spelling and grammar but that isn’t enough as Word doesn’t pick up on all errors. Have a friend or profession al take a look at your resume to ensure that it’s error free.  2. The outdated objective statementAn objective statement should never be used on a resume today. This outdated section of your resume should be replaced with a resume summary that tells the employer who you are, your qualifications and how they can benefit the employer.An objective essentially tells the hiring manager what you want. The issue is that they don’t care what you want, they only care about what they need. They want to know that you’re a good fit for the position and that you’ll benefit the company.You can check our post here on writing an awesome resume summary.    3. Lack of KeywordsThe majority of companies today use automated software to screen resumes before they ever reach the hiring manager. They’re called applicant tracking systems (ATS) and they pick up on keywords and other information in your resume to see if you’re a good match for the job.Over two thirds of resumes are rejected at thi s stage, and many times individuals are qualified but their resumes aren’t optimized. You should include keywords related to your industry as well as the ones you find in the job description.You can see how your resume performs in an ATS with our free resume review.Ensure you follow a standard resume format and include a good number of keywords so the system can read it and understand that you’re a good match for the job.  4. Not QuantifyingHiring managers love to see numbers on a resume. It’s more believable when you quantify your experience and it catches attention over plain words. Give quantifiable and measurable results wherever you can.For example, instead of saying you “increased sales”, you should say “Increased sales by 30% over a 6-month period”.What if your work experience is not really quantifiable? Impossible. You need to dig deeper and find places you can add some numbers, stats and percentages.5. Cluttered ResumeRecruiters and hiring managers only look a t your resume for a few seconds. Ensure your resume isn’t cluttered and uneven. You want to use a good amount of white space, headers and bullets to ensure the hiring manager can easily look over your resume.6. ReferencesYou should never include references on a resume or the term dreaded by nearly all hiring managers, “References available upon request”.They expect you to provide references if they ask for them. This will usually happen after the interview when they are considering hiring you or making an offer. You reassuring them you will provide the information annoys them and does more harm than good.You can check out our post  on putting together a  references page which include examples and templates.7. Your PhotoYour photo should never be included on a resume unless you’re a model. It’s unprofessional, takes up valuable resume real estate and could give away unnecessary information such as your race and age.8. DesignsSome have their resume filled with colors, design s and graphs to standout. This is a really bad idea for two reasons.The hiring manager doesn’t hire you because you paid someone to make your resume fancy. It’s also a major turnoff to them when your resume looks like an art project.Applicant tracking systems could have a hard time screening a resume with designs. This will result in the system rejecting your resume and never being seen by human eyes.9. Unnecessary LinksThere is no reason to add any links to your social media accounts. The only link that’s permissible is your LinkedIn profile. Ensure that if you are adding your LinkedIn, your profile is up to date and you have a well-written summary.If you’re adding any links to a website or some of your work, ensure that the links are working and are relevant to whatever job you’re targeting.10. Irrelevant Work ExperienceYou’re bound to have some experience that’s irrelevant to the position but try to keep it minimal. Many job seekers submit resumes with tons of exper ience that dont relate in any way to the position they’re applying for. This is very ineffective and will usually gets your resume in the trash pile.You have two choices here:Word your past experience in a way which relates to the position you seekUse a functional resume format to lead with skills instead of work experience.11. Fancy FontsFancy, unusual and outdated fonts like comic sans and Times New Roman should be avoided.You don’t want to look like every other resume submitted but you also don’t want to use something over the top. Stick to fonts like Garamond, Arial or Serif fonts.Some ATS will also have difficulty processing certain fonts so stick to well-known and professional fonts.12. Turn-off resume wordsA Careerbuilder survey analyzed over 2,000 hiring managers to see what words they disliked. Here are some of the words they hate seeing on resumes.Go-getterHard WorkerDetail-orientedTrack recordResults-drivenTeam playerStray far away from these words and include stron g action verbs like achieved, implemented and managed.13. GPA If you’ve been out of school for a few years or already have relevant work experience, then you should leave your GPA off your resume.You should also keep your GPA off your resume if it’s under a 3.5. Many say to include your GPA if it’s over 3.0 but that’s bad advice. Why? Because there are potentially hundreds of other applicants youre competing with who may have a better GPA.No offense, a GPA over 3.0 is great but  it doesnt scream excellence. You should leave it off your resume and emphasize your qualifications or experience.14. Contact InformationYour resume should never contain more than one number or an email related to your current or former employer.You should also include your contact information and page number if you have an extra page on your resume. It doesnt need to be your full contact information, but at least your name and a page number.15. Short StintsKeep short employment off your resume. It raises questions and suspicion on why you held that position for such a short amount of time. Generally, any position which you held for under a year should be left off your resume.This doesn’t apply to internships, temp, contract or seasonal positions. It also doesn’t apply if you held a few different positions with the same employer.16. Unnecessary InformationKeep anything that’s personal and irrelevant off your resume. Don’t include your marital status, social security number or salary. You also shouldn’t include anything thats controversial (political affiliations, gun rights or abortion).17. Past/Present Tense ErrorsDon’t mix past and present tense in your past work experience. All your past work experience should be written in past tense and your current work experience should be written in present tense.What if you no longer do some of the things you did in your current position? For example, if you “Trained a group of 12 sales associates”, it’s acceptable to mix that in with your present experience.18. Not Sending a Cov er LetterA cover letter has been shown to increase your chances of landing the interview by 50%. You should always submit a cover letter with your resume unless the job posting specifically says they don’t require one.Your cover letter should of course be tailored for each specific application. You don’t need to keep rewriting a cover letter but you should always switch your wording around to appeal to each opening. Hiring managers like to see you took the timeout to mention the company in your cover letter and aren’t just bombing a bunch of employers with the same resume and cover letter.You can read our short guide here on writing an awesome cover letter.19 Lack of AchievementsYour resume needs to be focused on achievements and not duties. A hiring manager doesn’t look for a bunch of everyday tasks and duties you did, they look for how you went above and beyond and your achievements.Take a look at these two examples:“Found new marketing opportunities to grow sales”“I mplemented various marketing campaigns which saw a 25% increase in sales”The first doesnt come off as an achievement as growing sales was a duty the company probably hired you to do. The second example really comes off as an achievement which is what employers look for.20. LengthYour resume shouldnt ever be longer than two pages. Most job seekers should stick to one page if you have fewer than 10 years of experience. Even if you have over 10 years of experience, once you cut out all the fluff, you usually end up only needing a single page.  A resume longer than two pages is sometimes necessary but rare. A scientist or engineer may need the extra pages to show research, publication or past projects.21. LiesLying on your resume is never a good idea. It will usually come back to haunt you when they look into your education, ask your references or you’re unable to perform tasks that you lied about on your resume.Rounding up your GPA or throwing in a degree you never got could not on ly get your fired if they find out, but damage your reputation for years to come. It’s just not worth it!22. Short or Long DescriptionsYour work experience should be broken down into easy to read and concise bullet points. Many however, make the mistake of writing too little or too much for each bullet point. Try not to go over one line for each bullet.You should also avoid writing just a few words. For example, let’s say you had “filed papers.” This could be expanded to “managed filing and record keeping for a 33-person, multi-department office.”23. Irrelevant Hobbies and InterestsYou should avoid including hobbies and interests on your resume that aren’t relevant to the position you seek. This isn’t your Facebook profile; no hiring manager is going to hire you because you like travel or skydiving (unless it’s relevant).Include interests and activities that in some way show the employer why you’re a good fit. These can include things like blogging on an industry topic or memberships to relevant groups or associations. Other interests that show soft skills such as critical thinking or leadership can also be included.You can check out our post here on how to effectively include hobbies and interests on a resume.24. Resume TemplatesMany use online resume builders which use resume templates and pre-worded descriptions. This is a really bad idea as a hiring manager who sorts through thousands of resumes could easily spot. It screams laziness!ATS software may also have a hard time reading resume templates as many are filled with grids and tables which it can’t process.25. Experience Descriptions Are UnclearWhile it is recommended to use specific terminology for your previous positions, the descriptions should read clearly and concisely. A reviewer who is not familiar with the day-to-day of your past experience will often dismiss this as an attempt to load the resume with jargon. Concise, clearly-written resumes will receive more callbacks.26. Generic KnowledgeListing generic knowledge that everyone should know is a turnoff for many employers. Your employer expects you to know how to use the internet, social media or Microsoft Word.If you are an expert in Microsoft Word and the rest of the Microsoft Office suite, then by all means specify as much. But simply listing one of them with no indication of proficiency is a no-no that is easily avoided.27. Old ExperienceIf you have work or internship experience listed on your resume from more than 10 years ago, you may want to cut that out. Employers really focus on your most recent experience and skills so it’s important to emphasize it.There you have it! Avoid these 27 common resume errors and you should be on your way to an interview in no time.Good luck with your job search!

Friday, April 10, 2020

Christine Ng - Work It Daily

Christine Ng - Work It Daily Recruiter Info Name: Christine Ng Title: Technical Recruiter Email: christine@yieldify.com LinkedIn: uk.linkedin.com/in/christinengkinyee Phone: 0208-123-9918 Twitter: @xtine08 Company Info Company: Yieldify Location: London Website:www.yieldify.com Careers Page: careers.yieldify.com LinkedIn: www.linkedin.com/company/yieldify Twitter: @yieldify Facebook: www.facebook.com/Yieldify-427516487337763/ For Job Candidates Preferred Method To Be Contacted By A Candidate: Email Preferred Process For Following Up On Application: I'm pretty flexible - either via Email or Phone! Although given the number of calls we get every single day, I would prefer the former. Things That Impress You In A Candidate: We have very high standards and education is one of the key factors we look at in an application, so someone who is able to demonstrate the ability to think commercially and communicate effectively is always impressive. You can't fake passion as well, and it is so rare to come across a candidate that is genuinely interested and love what they do. Things Candidates Must Include To Be Considered For Job: One of our core values is #LearnandAdapt, sure on paper you may look good but in a start-up environment you never know what is going to be thrown your way. Things That Will Disqualify A Candidate From Getting Considered: The inability to communicate! Teamwork and collaboration is the key to our success. Can Candidates Apply For Multiple Positions And Not Get Penalized?: Yes Recruiter's Perspective What's your favorite quote? Never let success get to your head, and never let failure get to your heart What do you like to do in your free time? Start-up and community events, hanging with friends, parks and hikes (if permitted), meditate In a sentence, why do you enjoy working at your company? It is very humbling to speak to very smart people, and rewarding to be on the front lines to shape and grow Yieldify. In a sentence, how does your company have fun on a regular basis? Team outings, quarterly Yieldify parties (Halloween, Christmas, Winter Blues.. to name a few), Lunch+Learn Sessions In a sentence, how would you describe the employees at your company? Always dreaming big, and making things happen! Have you joined our career growth club?Join Us Today!